lilishop-uniapp/pages/order/complain/complainInfo.vue

<template>
  <view class="wrapper">
    <view class="tips">我的投诉信息</view>
    <u-cell-group>
      <u-cell :isLink="false" :value="complainDetail.goodsName" title="投诉商品"></u-cell>
      <u-cell :isLink="false" :value="statusData[complainDetail.complainStatus]" title="投诉状态"></u-cell>
      <u-cell :isLink="false" :value="complainDetail.createTime" title="投诉时间"></u-cell>
      <u-cell :isLink="false" :value="complainDetail.complainTopic" title="投诉主题"></u-cell>
      <u-cell :isLink="false" :value="complainDetail.content" title="投诉内容"></u-cell>
      <view class="row" v-if="complainDetail.orderComplaintImages">
        <u-image width="100rpx" height="100rpx" border-radius="10" style="margin: 0 10rpx" v-for="(item, index) in complainDetail.orderComplaintImages" :key="index" :src="item"
          @click="preview(complainDetail.orderComplaintImages, index)" />
      </view>
    </u-cell-group>
    <view class="tips">商家申诉信息</view>
    <u-cell-group>
      <u-cell :isLink="false" :value="complainDetail.appealTime || '暂无'" title="申诉时间"></u-cell>
      <u-cell :isLink="false" :value="complainDetail.appealContent || '暂无'" title="申诉内容"></u-cell>
      <view class="row" v-if="complainDetail.appealImagesList">
        <u-image width="100rpx" height="100rpx" border-radius="10" style="margin: 0 10rpx" v-for="(item, index) in complainDetail.appealImagesList"
          @click="preview(complainDetail.appealImagesList, index)" :key="index" :src="item" />
      </view>
    </u-cell-group>
    <view class="tips">对话详情</view>
    <view class="speak-way" v-if="complainDetail.orderComplaintCommunications">
      <view class="speak-msg seller" :key="i" v-for="(complaint, i) in complainDetail.orderComplaintCommunications">
        {{
          complaint.owner == "PLATFORM"
            ? "平台"
            : complaint.owner == "BUYER"
            ? "买家"
            : "卖家"
        }}：
        <span>{{ complaint.content }}</span>
      </view>
    </view>
    <view class="speak-way" v-else>暂无对话</view>
	<div v-if="complainDetail.complainStatus!='COMPLETE'">
		<view class="tips">回复对话</view>
		<view class="cell-item complain-content">
		  <view class="cell-view content">
			<u-input type="textarea" height="70rpx" auto-height v-model="complainValue" />
		  </view>
		</view>
		<view class="submit-btn" @click="handleSubmit">回复</view>
	</div>
    <view class="tips">平台仲裁</view>
    <u-cell-group>
      <u-cell :isLink="false" title="仲裁意见" :value="complainDetail.arbitrationResult || '暂无'"></u-cell>
    </u-cell-group>
  </view>
</template>

<script setup lang="ts">
import { ref } from 'vue'
import { onLoad } from '@dcloudio/uni-app'
import { useStore } from '@/store'
import { getComplainDetail, communication } from '@/api/after-sale'

const store = useStore()

const complainId = ref('')
const complainValue = ref('')
const complainDetail = ref<Record<string, any>>({})
const statusData: Record<string, string> = {
  NEW: '新投诉',
  NO_APPLY: '未申请',
  APPLYING: '申请中',
  COMPLETE: '已完成',
  EXPIRED: '已失效',
  CANCEL: '已取消',
  WAIT_ARBITRATION: '等待仲裁',
}

onLoad((option) => {
  complainId.value = option.id
  init(option.id)
})

function preview(urls: string[], index: number) {
  uni.previewImage({
    current: index,
    urls,
    longPressActions: {
      itemList: ['保存图片'],
      success: () => {},
      fail: () => {},
    },
  })
}

function handleSubmit() {
  if (!complainValue.value) {
    uni.showToast({
      title: '请输入回复内容',
      duration: 2000,
      icon: 'none',
    })
    return
  }
  const params = {
    content: complainValue.value,
    complainId: complainId.value,
  }
  communication(params).then((res) => {
    if (res.data.success) {
      uni.showToast({
        title: '回复成功',
        duration: 2000,
        icon: 'none',
      })
      complainValue.value = ''
      init(complainId.value)
    } else {
      uni.showToast({
        title: res.data.message,
        duration: 2000,
        icon: 'none',
      })
    }
  })
}

function init(id: string) {
  uni.showLoading({ title: '加载中' })
  getComplainDetail(id).then((res) => {
    if (res.data.success) {
      complainDetail.value = res.data.result
    } else {
      uni.showToast({
        title: res.data.message,
        duration: 2000,
        icon: 'none',
      })
    }
    if (store.state.isShowToast) uni.hideLoading()
  })
}
</script>
<style lang="scss" scoped>
.row {
  display: flex;
  flex-wrap: wrap;
  padding: 26rpx 32rpx;
}

.speak-msg {
  padding: 26rpx 32rpx;
  > span {
    color: #999 !important;
  }
}
.admin {
  color: $main-color;
}
.speak-way {
  background: #fff;
}
.wrapper {
  padding: 16rpx;
}
.tips {
  margin: 40rpx 32rpx;
}
.cell {
  width: 100%;
  background: #fff;
  padding: 26rpx;
}
.complain-content {
  margin: 40rpx 32rpx;
  display: flex;
  align-items: center;

  .content {
    width: 100%;
  }
  .title {
    width: 140rpx;
  }
}
.submit-btn {
  width: 70%;
  margin: 0 auto;
  height: 80rpx;
  line-height: 80rpx;
  color: #fff;
  text-align: center;
  background: $light-color;
  margin-top: 20px;
  border-radius: 200px;
}
</style>